Delivery → to post office
Nova PoshtaEstimated delivery time by the carrier "Nova Poshta" is 1-3 days.
After your order has been shipped, you will receive a message with the tracking number.
You can check the specific delivery date of your order on the Nova Poshta website.
Delivery to the Nova Poshta branch for shipment is completely free.
Please be sure to check your order for accuracy at the Nova Poshta branch.
Important!
Delivery, packaging, return shipping, and other costs associated with handing over the product to the customer by transport services are always at the customer’s expense (unless otherwise specified separately). Before shipping, all goods are checked and insured for the full amount.
Upon receiving the package, you must inspect the item at the Nova Poshta branch in the presence of an employee. If there is a shortage or missing items, you need to draw up an inspection report. If the package is damaged, or there are mechanical damages to the product, you should refuse the package or file a claim with Nova Poshta. Nova Poshta compensates for damages if they are at fault.
We are not responsible for any delays by the delivery service.
You can check your parcel's location on the delivery service website. We are not responsible for any risks during transportation, even if the delivery is to a location specified by the buyer. The seller is not responsible for any damages that occur during transport. If no packaging conditions are specified when placing an order, the delivery service will pack the order at its discretion.
See also "Terms for Receiving Shipments"
Delivery → to address
Nova Poshta
Estimated delivery time by the carrier "Nova Poshta" is 1-3 days.
After your order has been shipped, you will receive a message with the tracking number.
The courier calls the recipient 30-60 minutes before arriving at the specified address in the waybill. Courier delivery to the address is available until 9:00 PM on weekdays, with a special schedule for weekends. Check the address delivery schedule here
You can check the specific delivery date of your order on the Nova Poshta website.
Delivery to the Nova Poshta branch for shipment is completely free.
Please be sure to check your order for accuracy in the presence of a Nova Poshta employee.
Important!
Delivery, packaging, return shipping, and other costs associated with handing over the product to the customer by transport services are always at the customer’s expense (unless otherwise specified separately). Before shipping, all goods are checked and insured for the full amount.
Upon receiving the package, you must inspect the item in the presence of an employee. If there is a shortage or missing items, you need to draw up an inspection report. If the package is damaged, or there are mechanical damages to the product, you should refuse the package or file a claim with Nova Poshta. Nova Poshta compensates for damages if they are at fault.
We are not responsible for any delays by the delivery service.
You can check your parcel's location on the delivery service website. We are not responsible for any risks during transportation, even if the delivery is to a location specified by the buyer. The seller is not responsible for any damages that occur during transport. If no packaging conditions are specified when placing an order, the delivery service will pack the order at its discretion.
See also "Terms for Receiving Shipments"
Pickup
The JOYSTICK.UA online store offers this option to its customers. This method has its advantages. For example, pickup is a free service, so by choosing it, customers save on delivery costs.
International delivery
Important!
We are not responsible for any delays by the delivery service. You can check your parcel's location on the delivery service's website. Before shipping, all goods are checked and insured for the full amount. We are not responsible for any risks during transportation, even if the delivery is to a location specified by the buyer. The seller is not responsible for any damages that occur during transport. If no packaging conditions are specified when placing an order, the delivery service will pack the order at its discretion. All possible costs, such as taxes, customs duties, fees, etc., that may be charged by the customs authorities of the buyer's country are borne by the buyer. Taxes, customs duties, and fees are specific to each country, so please check them before arranging international delivery.
Payment methods
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Payment on Delivery
(Cash on Delivery): This payment method allows you to pay for the goods directly upon receipt at the post office or during courier delivery. Please note that postal services may charge a fee for the money transfer service, which is paid separately.
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Bank Transfer Payment
After placing your order, we will send you the payment details via email or messenger.
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Online Payment - Plata by Mono
Plata by Mono is a modern online payment service that offers fast and secure transactions. Simply choose this method at checkout and complete the payment using your bank card through Monobank’s interface.
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Online Payment - Rozetka Pay
Rozetka Pay is a convenient online payment service that ensures the speed and security of your transactions. Simply select this method at checkout and pay using your bank card.
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Payment with cryptocurrency - Whitepay
Whitepay is a convenient and secure way to pay for your orders using your crypto assets. Simply select this option at checkout and complete the payment from your cryptocurrency wallet through the Whitepay platform.